Extermanix Pest Solutions

Terms of Use

Last updated: July 17, 2026

Welcome to extermanix.com. By using this website, you agree to these Terms of Use. If you don't agree, please don't use the site. "Extermanix," "we," and "us" refer to Extermanix Pest Solutions.

About this website

This site provides product information, setup and placement guidance, troubleshooting, and customer support for Extermanix products. It is not a store — our products are sold through third-party marketplaces such as Amazon, and those purchases are governed by the marketplace's own terms and policies.

Our satisfaction guarantee and Rapid Refund program

We stand behind our products. If a product arrives damaged, doesn't work as described, or falls short of our standards, we'll make it right with a replacement or refund. To keep this program fair and available to everyone, a few reasonable conditions apply:

  • The guarantee covers products purchased new from Extermanix or our authorized listings.
  • We may ask for your order number, and for a photo when a claim involves damage.
  • Refunds are issued to your original payment method through your original point of purchase, where applicable.
  • The program is offered in good faith and at our reasonable discretion, and does not limit any rights you may have under applicable law.

Using our products safely

Always read and follow the label directions that come with your product. Keep products out of reach of children and pets, and place and dispose of them as instructed. Pest-control results depend on correct placement and your environment, so we can't guarantee a specific outcome — but we're glad to help you get the best results through our support channels.

Intellectual property

The Extermanix name, logo, product names, text, images, and design on this site belong to Extermanix Pest Solutions. Please don't copy or reuse them without our permission.

Disclaimers and limitation of liability

This website and its content are provided "as is." Apart from our satisfaction guarantee and any rights you have under applicable law, we make no other warranties. To the fullest extent permitted by law, Extermanix is not liable for indirect or incidental damages arising from the use of this website or our products when used other than as directed.

Changes to these terms

We may update these terms from time to time. When we do, we'll change the date at the top of this page.

Contact us

Questions about these terms? Email support@extermanix.com or call (845) 609-8435, Monday–Friday, 9am–6pm ET.